Service & Parts
Our Service Department is here to help you with your preventitive maintenance needs - anytime, all the time!
In continuing our efforts to improve customer service we have implemented additional customer support - a 24 hour service line to assist customers with technical and technological equipment issues.
Our service hotline (poultry, meat and further processing): 1-888-888-9107
For fish processing service, please call: 1-206-781-7234
E-mail: service.seattle@marel.com
See also:
Service Level Agreements (SLA)
Service Level Agreements are available to maximize operating efficiency, increase savings and boost production.
For further details call us: 1-888-888-9107
Spare parts
Our Original Equipment Manufacturer (OEM) replacement parts are custom made specifically for our equipment. They are manufactured from better materials with closer tolerance than knock-off parts so they fit better, last longer and cause less wear on adjoining parts. Genuine OEM parts keep your equipment up and running.
For some models, machine rebuild kits and spare parts kits are available to bring your machine back to optimum performance level.
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Marel Kansas |
Marel Stork Poultry Processing |
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Call: 1-888-888-9107 |
Local Calls: 770-532-7041 |
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Marel Townsend Further Processing |
Marel Seattle |
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Toll free US & Canada: 1-800-247-8609 |
Call: (206) 781-1827 |